1. Download the HEVC extension and install it from: https://drive.google.com/drive/folders/19FWeAVWFoZUaM-14Wbt3t9lb_bIprl8b
  2. Press Win + R on your keyboard to launch the Run dialog box.Type WSReset.exe in the dialog box and press Enter.
  3. Open Microsoft Store, click the Library icon. This will be on the left side of the Store app.Check for Microsoft Store Updates.
  4. Click the Get updates button to check for available updates.If updates are available, click Update all to download and install them.